UX audit
An existing website almost always hides a surprisingly large conversion reserve. The goal of a UX audit is to find the few concrete points where you can improve the most, the fastest — without risk.
What we examine
With a heuristic review we walk through the key user journeys and, following Nielsen's principles, flag where the user gets stuck. Alongside it we bring in Google Analytics data to see where actual traffic drops off.
Where possible we also look at heatmaps and session recordings, so we're not working from assumptions — we see concretely why the visitor isn't clicking.
Result: prioritised recommendations
At the end of the audit we don't hand over an 80-page document — we give concrete recommendations sorted by priority. Each one comes with its expected impact, estimated implementation cost, and risk.
That means by tomorrow morning you already know what to tackle first — and you know why it's worth it.
Workshop and handover
We don't just email the audit over. In a 60–90 minute workshop we walk through the whole thing with your stakeholders, so the team can ask questions and prioritise right away.
If you'd like, we'll handle the implementation too — but every recommendation is written so your internal team, or another partner, can execute it.
Frequently asked questions
How long does a UX audit take?
An audit of a mid-sized website takes about 2–3 weeks, including the workshop. For a smaller landing page, 1 week is enough.
What do I need to provide?
Access to Google Analytics and Search Console, plus your heatmap or session-recording tool if you have one. Otherwise, we bring everything.
Do you also implement the recommendations?
Yes, but it's not a requirement. The audit is a finished deliverable in itself — you decide who implements it.