Hosting and maintenance
A website isn't a static product: it's a living system that needs constant monitoring, updating and protecting. Our commitment is that your website always runs securely, quickly and trouble-free — so you can focus on the business.
Continuous monitoring and fast response
We monitor your website's availability, response time and error logs 24/7. If something disrupts operation, we get an alert — often before your visitors notice anything at all.
Our response time is governed by an SLA: for a critical fault we begin troubleshooting within hours, and keep you transparently informed throughout.
Updates and security
We regularly update the frameworks, dependencies and plugins in use — not ad hoc, but tested in a controlled staging environment so an update doesn't break your site.
We proactively hunt and patch security holes: brute-force protection, WAF rules, logging and vulnerability scans are all part of the monthly routine.
Backup and recovery
Daily automatic backups, off-site storage, and regular restore tests — because a backup is only worth something if we know it actually works.
In an emergency we restore operation within hours from the most recent clean state. We document the procedure in advance, so there's no improvisation at the critical moment.
Frequently asked questions
What does the monthly maintenance package include?
Continuous uptime monitoring, security and CMS updates, daily backup, a monthly performance report, and a set number of minor changes. More complex development is handled on a project basis.
What happens if my site goes down?
Monitoring alerts us immediately, and we start work within the response time set in the SLA. We investigate the cause and document it in writing — so operation is restored and the same fault doesn't recur.
How does backup work?
We take a daily backup, stored in a separate geographic region. Every quarter we run a restore test, so we're certain we can genuinely recover your site from backup if needed.